Privacy Policy

We at Essene, LLC respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our goods or services, or engage with Us on social media, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the “last updated” date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically, when You use Our website for any purpose or engage with Us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.

This Privacy Policy does not apply to third-party websites, products, or services, even if Our website links to them or they link to Our website. We recommend you review the privacy practices of those third parties before sharing any personal information with them or accessing their websites.

Should you have any comments or questions about how we collect and use your personal information, please reach out via email to esseneprivacyquestion@gmail.com.

Applicability & Eligibility. This Privacy Policy applies to this Site, and our collection, use, disclosure, and protection of your data. It does not apply to third-party websites, applications, or services. Before accessing, using, or interacting with the Site, you should carefully review the terms and conditions of this Privacy Policy.

By using this Site, you are agreeing to our Privacy Policy, without modification, and confirming you have read and understand these policies, including how and why Essene LLC uses your information. If you do not want us to collect or process your personal information in the ways described in this Privacy Policy, you should not use the Site.

Children’s Information. This Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete such information.

Individuals under the age of 18 may access and use this Site; however, purchases should be made by or with the involvement of a parent or legal guardian.

User Content. If you submit comments or other content to the Site, such content may be publicly visible. You are solely responsible for the information you choose to share.

Key Terms. It would be helpful to start by explaining some key terms used in this policy:

We, us, our	Essene, LLC
Personal information	Any information relating to an identified or identifiable individual

Personal Information Collection and Use. We collect information about you and your use of this Site through various means, including information we receive from you on Site forms, as well as through your access, use, or interaction with this Site. Such processing is utilized to provide this Site to visitors.

Please do not submit any confidential, proprietary, or sensitive personally identifiable information (e.g., Social Security Number, Driver’s License Number) to us through this Site. We are not liable or responsible for any consequences resulting from the submission of this personally identifiable information through this Site. If you do submit this information, you do so at your own risk.

Where we gather your information using consent, your opt-in consent will be clearly obtained. You may withdraw this consent at any time by contacting us at esseneprivacyquestion@gmail.com.

Personal Information We Collect About You. We may collect and use the following personal information that identifies, relates to, describes, is reasonable capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal Information	Specific Types of Personal Information Collected
Identifiers (e.g., a real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers)	Name, postal address, Internet Protocol address, and/or email address
Characteristics of protected classifications under California or federal law.	We do not collect.
Commercial information (e.g., products or services purchased, obtained, or considered)	Products or services purchased, obtained, or considered
Biometric information	We do not collect.
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement)	The information we collect could be aggregate and/or user-specific individual information but does not reveal your specific identity (like your name and/or contact information). This information is primarily needed to maintain the security and operation of our Site and for internal analytics and reporting purposes. This information includes device characteristics (including operating system and name), your IP address, browser characteristics, communication data, referring URLs (what web websites or search terms that referred you to the Site), how and when you use our and other technical information, time zone, location, country, language preferences and patterns of use (information on the individual web pages or services you view on our Site, and browsing and navigation patterns within our Site).
Geolocation data	We do not collect
Audio, electronic, visual, thermal, olfactory, or similar information	We do not collect
Mobile Device Data (if applicable)	Device ID, model and manufacturer and location information
Social Media Data (Personal information available on social networking sites and apps	name, social network name, location, email address, age, gender, profile picture and other public information
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes	We do not collect.

This personal information is required to provide products and/or services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing products and/or services to you.

How Your Personal Information is Collected. We collect most of this personal information directly from you—in person, by telephone, text, email, and/or via our Site. However, we may also collect information:

Directly from a third party (e.g., sanctions screening providers, credit reporting agencies, or customer due diligence providers);
From a third party with your consent (e.g., your bank);
From cookies on our Site;
Social media Sites and Apps
Google Analytics and Google Maps APIs*; and
Via our IT systems, including automated monitoring of our Site and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems.

* Google Analytics uses persistent cookies to allow Essene LLC to see behavior information relating to visitor age, gender, and interests. Essene LLC may also use this data to create remarketing lists. You can opt out of Google Analytics without affecting how you visit this Site. For more information on opting out of Google Analytics tracking and customizing Google Display Network ads, visit Google’s Ad Settings.

How and Why We Use Your Personal Information.Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,:

To comply with our legal and regulatory obligations;
For the performance of our contracts with you or to take steps at your request before entering into a contract;
Customize Your interaction with our Company and Our website;
For our legitimate interests or those of a third party; or
Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The table below explains what we use (process) your personal information for and our reasons for doing so:

What we use your personal information for	Our reasons
To provide products and/or services to you	For the performance of our contract with you or to take steps at your request before entering into a contract
To prevent and detect fraud against you or Essene LLC	For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you
Other processing necessary to comply with professional, legal, and regulatory obligations that apply to our business	To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, inquiries, or investigations by regulatory bodies	To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g., policies covering security and internet use	For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you
Operational reasons, such as improving efficiency, training, and quality control	For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price
Ensuring the confidentiality of commercially sensitive information	For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information To comply with our legal and regulatory obligations
Statistical analysis to help us manage our business, e.g., in relation to our financial performance, customer base, product and/or service range or other efficiency measures	For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price
Preventing unauthorized access and modifications to systems	For our legitimate interests or those of a third party, i.e., to prevent and detect criminal activity that could be damaging for us and for you To comply with our legal and regulatory obligations
Updating and enhancing customer records	For the performance of our contract with you or to take steps at your request before entering into a contract To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g., making sure that we can keep in touch with our customers about existing orders and new products
Ensuring safe working practices, staff administration and assessments	To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
Marketing our services and those of selected third parties to: existing and former customers; third parties who have previously expressed an interest in our services; third parties with whom we have had no previous dealings.	For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers

The above table does not apply to special category personal information, which we will only process with your explicit consent.

Do Not Track. Most web browsers and some mobile operating systems and mobile applications include a “do not track” feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored or collected. Please note that, at this time, We do not recognize automated browser signals regarding tracking systems, which may include “do not track” instructions.

Promotional Communications. We may use your personal information to send you updates (by email, text message, telephone, or post) about our products and/or services, including exclusive offers, promotions, or new products and/or services.

We will only send promotional communications where permitted by applicable law. Where required, we will obtain your consent before sending marketing communications.

We will always treat your personal information with the utmost respect and never sell or share it with other organizations outside Essene LLC for marketing purposes.

You have the right to opt out of receiving promotional communications at any time by:

Contacting us at esseneprivacyquestion@gmail.com;
Using the “unsubscribe” link in emails

We may ask you to confirm or update your marketing preferences if you instruct us to provide further products and/or services in the future, or if there are changes in the law, regulation, or the structure of our business.

Who We Share Your Personal Information With. We routinely share personal information with:

Business partners – These are businesses that we work with to offer you certain services or promotions.
Non-affiliated service providers – These non-affiliated service providers may offer services like, but not limited to, payment processing (including, but not limited to, Square), data analysis, email delivery, hosting services, customer service, marketing efforts, etc. These companies may use information about your visits to this Site and other websites that are contained in cookies to provide services, advertisements, or to collect data about how you interact with this Site over time
Government and regulatory authorities – We may provide information to government and regulatory bodies to provide the services you have purchased or because of legal and regulatory obligations on our business.
Auditors and financial and legal advisors – We may need to provide information to assist with provision of services or management of our business.
Others only as permitted by law

We only allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers relating to ensure they can only use your personal information to provide services to us and to you.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

We do not sell your personal information, and we have contracts with service providers to prohibit any sale of your personal information and to provide written assurances regarding the security and privacy protections they have in place to protect your personal information.

Where Your Personal Information is Held.Information may be held at our offices and those of our third-party agencies, service providers, representatives and agents as described above (see above: “Who We Share Your Personal Information with”).

How Long Your Personal Information Will Be Kept. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing and delivering orders. We do not retain personal information beyond what is reasonably necessary to complete transactions, respond to inquiries, or comply with legal obligations. When personal information is no longer needed, we will delete or anonymize it.
Important Notice to Users Outside the U.S. The Site and the services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Site or the services, you consent to this transfer.

Your Rights Under the CCPA.You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to exercise free of charge:

Disclosure of Personal Information We Collect About You	You have the right to know: The categories of personal information we have collected about you; The categories of sources from which the personal information is collected; Our business or commercial purpose for collecting or selling personal information; The categories of third parties with whom we share personal information, if any; and The specific pieces of personal information we have collected about you. Please note that we are not required to: Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained; Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or Provide the personal information to you more than twice in a 12-month period.
Right to Deletion	Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Delete your personal information from our records; and Direct any service providers to delete your personal information from their records. Please note that we may not delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Protection Against Discrimination	You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things: Deny goods or services to you; Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; Provide a different level or quality of goods or services to you; or Suggest that you receive a different price or rate for goods or services or a different level or quality of goods or services. Please note that we may charge a different price or rate or provide a different level or quality of goods and/or services to you, if that difference is reasonably related to the value provided to our business by your personal information.

Keeping Your Personal Information Secure.We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, please: email us at esseneprivacyquestion@gmail.com

Please note that you may only make a CCPA-related data access or data portability disclosure request twice within a 12-month period.

If you choose to contact directly by email, you will need to provide us with:

Enough information to identify you (e.g., your full name, address and email address)
Proof of your identity and address (e.g. bill); and
A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.

Linking to Third Parties. When you leave this Site and go to another linked website, we are not responsible for the content or availability of the linked website. Please be advised that if you enter into a transaction on the third-party website, we do not represent either the third party or you. Further, the privacy and security policies of the linked website may differ from those practiced by us.

Changes to This Privacy Notice.This privacy notice was last updated on March 31, 2026. We reserve the right to change this Privacy Policy at any time in our sole discretion. If we make changes, we will post the revised policy here. By continuing to use our Site and services after notice is provided, you accept and agree to this Privacy Policy as modified.

How to Contact Us.Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

Our contact details are shown below:

Essene, LLC

esseneprivacyquestion@gmail.com

Do You Need Extra Help?If you would like this notice in another format (for example: audio, large print) please contact us (see “How to contact us” above).